Terms and Conditions

1. Rates

Valid until December 31st, 2017 (Rack Rate):

  • Single Room: CLP 89.000
  • Twin Room: CLP 100.570
  • Triple Room: CLP 113.644
  • 4-person Cabin: CLP 160.000

2. Cancellation Policies

Any modification to your booking will be, for all effects, considered as an annulment and will result in a new booking being made. Should you wish to modify or annul your reservation, a written notice shall always be sent to our email address: reservasteanui@hotmail.com.

More

Individual Bookings

  • Modifications: No later than 10 days prior to guest arrival
  • Annulments: No later than  30 days prior to guest arrival. Money refund will be 94% (We take 6% as operational fees.)

Group Bookings (3 bedrooms or more)

  • Modifications: No later than 60 days prior to guests’ arrival
  • Annulment: No later than 90 days prior to guests’ arrival. Money refund will be 94%. (We take 6% as operational fees.)

3. Rates include the following

  • Transfer from and to Mataveri Airport
  • Polynesian necklace as a welcome and send off token
  • Tour around the town
  • Welcome drink
  • Assistance on activity-planning
  • Continental breakfast (For guests staying in hotel rooms only. Cabins have this option too, but on an additional charge.)
  • Daily housekeeping service (For hotel rooms. Cabins are fully cleaned once every 3 days)
  • WiFi
  • Parking

4. Schedule

  • Check in 13.30 pm
  • Check out 10.00 am
  • Late check out 20.00 pm

5. Booking Conditions

  • 50% of the total rate must be paid in advance in order to confirm a reservation. Bookings must be made by adults (over 18), who must be legally competent to hire our services.
  • Children under the age of 3 stay for free.
  • For group reservations: For every group of 20 guests, 1 will receive free accommodation.

6. Payment Options

  • Bank Transfer
  • Credit Card

7. Contact

Av. Pont s/n, Hanga Roa, Rapa Nui (Isla de Pascua), Chile. Phone Number: 56-32-2551990 email: reservasteanui@hotmail.com.

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